VerbaFlo Raises $7 Million to Build the AI Communications Platform for Global Real Estate
Real estate is one of the largest industries in the world, yet for decades, its revenue engine has run on fragmented communication—scattered across emails, phone calls, WhatsApp messages, and web chat. Property managers juggle thousands of tenant and prospect conversations daily, often with no centralized system to track, automate, or optimize them.
A Bengaluru-founded, UK-headquartered startup is changing that.
VerbaFlo, a conversational AI platform built specifically for residential real estate, has raised $7 million in a seed funding round led by Pi Labs, with participation from Haatch, Navigate Ventures, Old College Capital (the University of Edinburgh’s venture investment arm), and a group of global family offices . The round brings the company’s total funding to approximately $9 million, following a pre-seed round in 2024 .
The fresh capital will be deployed to expand into the United States and other international markets, invest in product development, and scale the team globally .
The Founders and the Vision
VerbaFlo was founded in October 2024 by Sayantan Biswas, Abhishek Garg, VP Singh, and Dan Smith . The team brings together deep expertise in AI, real estate operations, and enterprise software.
“Real estate is one of the largest industries in the world, yet much of its revenue still depends on fragmented communication across channels,” said Sayantan Biswas, founder and CEO of VerbaFlo. “We built VerbaFlo to address this by creating a purpose-built vertical AI platform for residential real estate that integrates with the systems operators already use, enabling them to automate and optimise conversations across the resident lifecycle” .
VP Singh, co-founder, described the platform as “Salesforce for real estate” and elaborated: “Just like you have Android OS or iOS, we think of our platform as the AI operating system for the real estate industry” .
What VerbaFlo Builds: Specialized AI Agents for Property Operations
Unlike generic chatbot solutions that are layered onto existing systems, VerbaFlo is an AI communications platform designed specifically for real estate . It enables property owners and operators to create and manage multiple specialized AI agents across key functions:
- Sales and Leasing: Qualifying leads, answering property inquiries, scheduling viewings
- Marketing: Automating follow-ups and campaign responses
- Operations: Managing maintenance requests, updating records
- Finance: Handling billing inquiries and payment reminders
- Resident Engagement: Supporting renewals, answering tenant questions
Each agent is trained for its specific function and connected directly into live property management and CRM systems, enabling seamless automation of workflows that previously required manual intervention .
The platform centralizes conversations across email, web chat, WhatsApp, and phone, embedding AI directly into operational workflows. Property businesses can respond instantly, 24/7, in over 200 languages .
Traction: 200,000+ Units and Counting
VerbaFlo’s growth trajectory has been impressive. The platform currently powers communication and operations across more than 200,000 residential units globally, adding approximately 30,000 units each month . It is live in 10 countries and supports conversations in over 200 languages .
Its customer base includes over 40 leading real estate operators across multifamily, student housing, and co-living segments . Notable clients include:
In a notable partnership announced in mid-2025, Vita Student, a premium student accommodation provider, selected VerbaFlo to enhance tenant experience and increase bookings across its digital channels. The partnership aimed to improve customer service at scale while allowing staff to focus on more critical tasks .
The Global Footprint: From UK to US and Beyond
While VerbaFlo was founded by an Indian-origin team, its primary markets are in the Western world. The company is headquartered in the UK and has built its initial stronghold there .
“Our main market is the UK, which is where we started. After that we expanded into mainland Europe, including Ireland, and most recently we launched in the US market,” Singh told ET . He noted that the US is now the company’s largest market outside Europe, with strong demand from property operators.
Further growth is planned across the Middle East, Australia, South Africa, and additional European markets .
The Investor Perspective: Betting on Vertical AI
The investment round was led by Pi Labs, a UK-based venture capital firm focused on proptech and built-world innovation. Faisal Butt, founder and managing partner at Pi Labs, explained the investment thesis:
“Sayantan and his team have built an exceptional AI-native platform for multi-unit residential, using agentic AI to orchestrate leasing and property management. The impact is immediate: faster leasing, lower operational friction and a better resident experience. VerbaFlo is exactly the type of vertical AI company we are backing at Pi Labs—platforms that deliver measurable operational impact for global real estate owners. We believe the next wave of value creation in the built world will be driven by applied, vertical AI” .
Ivan Nikkhoo, Founder and Managing Partner at Navigate Ventures, added: “AI is transforming what is possible in vertical markets like real estate that have often been underserved by traditional enterprise software. The door is now open to bold startups like VerbaFlo that have a clear strategy for augmenting legacy systems and becoming the intelligence layer for the world’s largest real estate operators” .
Bay Downing, Joint CEO of Downing, a VerbaFlo customer, noted: “The impact Verbaflo is having on the residential sector is remarkable. By automating lead generation and significantly lowering cost of acquisition for operators, they are solving one of the most persistent challenges in the industry” .
The Vertical AI Opportunity in Real Estate
VerbaFlo’s funding highlights a broader trend in India’s—and the world’s—startup ecosystem: the rise of vertical-specific AI applications. Unlike broad AI platforms that attempt to serve every industry, niche solutions offer immediate, practical value to businesses in sectors that have traditionally been slow to adopt advanced technology.
Real estate is a prime example. The industry generates massive revenue but has relied on fragmented communication channels, manual processes, and legacy software. VerbaFlo’s approach—building specialized AI agents that integrate with existing systems—allows property operators to automate routine tasks, respond faster to prospects, and reduce operational workload without overhauling their entire technology stack .
The measurable impact, according to Pi Labs, includes faster leasing, lower operational friction, and improved resident experience .
India’s Role in Building Exportable AI Products
Although VerbaFlo is headquartered in the UK, its founding team has deep Indian roots. The company’s ability to raise significant funding and scale globally underscores a broader point: India’s startup ecosystem is increasingly capable of building exportable AI products that compete on the world stage.
As AI adoption deepens across industries, startups like VerbaFlo are proving that sector-focused innovation can be just as transformative as general-purpose AI. By targeting a specific vertical with a purpose-built solution, these companies can capture market share quickly and build durable competitive advantages.
The Road Ahead
With $7 million in fresh funding, VerbaFlo has a clear path forward:
- Geographic Expansion: Scaling presence in the US market and entering new geographies across the Middle East, Australia, South Africa, and Europe
- Product Development: Enhancing the platform’s AI capabilities, expanding the range of specialized agents, and deepening integrations with property management systems
- Team Scaling: Hiring senior talent across product, AI, and engineering teams to support global growth
As the company continues to add approximately 30,000 units per month, it is rapidly becoming the largest vertical AI platform serving real estate operators in the UK and Europe .
The Final Word
VerbaFlo’s $7 million seed funding round is a testament to the power of vertical AI. By building a purpose-built platform for residential real estate—a sector long underserved by traditional enterprise software—the company has found a formula that delivers immediate, measurable value to its customers.
With strong investor backing from Pi Labs and others, a growing global footprint, and a clear product vision, VerbaFlo is well-positioned to become the AI communications layer for property operators worldwide. For the Indian startup ecosystem, it serves as a reminder that the next wave of AI innovation may come not from building the largest general-purpose models, but from solving specific, high-value problems in the world’s largest industries.
