Instant Service Apps Face Worker Crunch as Demand Surges: Can Urban Company, Pronto, and Snabbit Solve the Supply Gap?
The segment, which started as an on-demand and ‘instant’ model, first saw an impact on some services in a few micro-markets as several workers returned home due to assembly elections in West Bengal, Assam, Tamil Nadu and Kerala, as well as for the harvest season in agrarian states .
According to a Morgan Stanley report, the segment clocked 10 million monthly users in March . However, across several micro-markets in Delhi-NCR, Mumbai, and Bengaluru, 15-minute bookings have become unavailable for days and even near-term slots have turned grey .
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